Google’s Enhanced Review Management: What Businesses Need to Know
Google recently escalated its fight against fake reviews and fraudulent business listings
20 Fast Casual Restaurants with the Best Customer Satisfaction
Merchant Centric has collaborated with Nation’s Restaurant News in the last few months to
Report Shows Cava and Chicken Salad Chick Earn Rave Reviews from Customers
According to a report by the Food Institute, Cava and Chicken Salad Chick have earned high
How to Respond to Those Dreaded Restaurant Reviews
As Adam Leff (founder of Merchant Centric) explains in his recent article for QSR magazine
Why the Restaurant Industry is Struggling With Long Wait Times
According to a recent article in The Washington Post by Justin Fox (2022), the restaurant
Webinar: How Restaurant Leaders Use Data to Drive Success
Please join Fuzzy's Taco Shop, Smokey Bones, OneDine, and Merchant Centric to discuss "Ho
How to Quickly Reply to All of Your OpenTable Reviews
OpenTable is the most popular online restaurant reservation portal. It seats 26 million di
What it Takes for Your Online Reputation to Go from Good to Great
Author: Adam Leff Online reviews are growing at a rapid rate, with recent research reveal
New Research Shows the Increased Urgency with which Businesses are Engaging with their Social Reputation
If you’ve ever questioned the necessity of regularly engaging with your guests via online
How to Reply to Negative Reviews on Social Media
Negative Reviews Will Always Exist Just like every business has happy customers, those sam