See What Impacts Your Revenue
Receive Actionable Insights Using Business Performance AnalyticsSM
Combine findings from your customer feedback data with your internal transaction data to eliminate noise, identify what impacts revenue and get actions to increase revenue.
REVENUE IMPACT
See What Impacts Your Revenue
Receive Actionable Insights Using Business Performance AnalyticsSM
Combine findings from your customer feedback data with your internal transaction data to eliminate noise, identify what impacts revenue and get actions to increase revenue.
Receive Actions to Beat the Competition
Uncover Valuable Insights Using Competitive Performance AnalyticsSM
Get insights and actions to beat your national and local competitors and leverage the success of top performing businesses across the nation.
SERVICE
Insight
Timeliness: Compared to top competitors, long wait times for food after ordering has the greatest negative impact on revenue.
10 more >
Actions
Evaluate current food delivery process and determine if managers are properly training kitchen and servers.
1 more >
Organization & Field Communication Reports
Share Progress Throughout Your Organization with Customized Reports
Shine a light on what matters most with email reports. Show all levels of management their progress at a regional, district and location-level.
Organization & Field Communication Reports
Share Progress Throughout Your Organization with Customized Reports
Shine a light on what matters most with email reports. Show all levels of management their progress at a regional, district and location-level.
Track Your Progress
All your listings, ratings, and reviews, in one place.
Manage your online presence and get instant answers about what impacts your business.
Track Your Progress
All your listings, ratings, and reviews, in one place.
Manage your online presence and get instant answers about what impacts your business.
ADDITIONAL TOOLS THAT DRIVE REVENUE
Online Brand Management Tools
Drive Revenue by Enhancing Your Brand on Top Sites Like Yelp, Google and Facebook
- Fix and enhance your business listings
- Easily manage and build your online reputation
- Track competitors to keep a pulse on your market
- Create and distribute promotions
- Manage social media communication
Full-Service Reputation Management
We Defend and Strengthen Your Business’s Online Reputation
- We reply to your reviews using your voice
- Receive notification when replies are posted
- Get alerts when reviews contain critical issues
- We flag inappropriate reviews for removal
- Crisis reputation management services
Business Listing Setup And Optimization
Save Time and Gain Control of Your Brand’s Online Presence
- We help you claim and control your listings
- We add and enhance your listings
- We remove or merge duplicate listings
- We leverage/update corporate images, taglines and descriptions
- We select competitors for you to track
Serving Over 24,000 Business Locations
“The tools and services Merchant Centric provides save us time and deliver insights that we use to improve our business. We appreciate the extra mile they have gone to customize our program”
“Since changing-up my competitor strategies using information from Merchant Centric, my sales are up 33.76%!”
“I find the Merchant Centric team to be very user friendly, very confident and wise. Working with them has been a really easy experience for me.”
