Trusted by the Best Brands
Take Control of Your Brand
Every review is a sales opportunity. Our AI ensures you don’t miss it:
- Generate brand-consistent replies that turn happy customers into repeat buyers
- Detect and escalate critical reviews before they damage sales
- Connect customer sentiment directly to revenue impact
- Benchmark against competitors using the most comprehensive review data available
What Our Clients Say
SERVICE
Insight
Compared to top competitors, long wait times for food after ordering has the greatest negative impact on revenue.
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Actions
Evaluate current food delivery process and determine if kitchen staff and servers are properly trained.
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The AI Platform for Customer Experience Intelligence
STARS helps multi-location brands manage customer feedback, monitor performance, and uncover the operational trends impacting satisfaction, loyalty, and revenue.
- AI-Powered Sentiment Analysis: Identify the themes driving guest satisfaction and dissatisfaction
- Cross-Channel Visibility: Manage reviews, surveys, listings, and customer feedback in one place
- Competitive Benchmarking: Understand how your brand compares across markets and categories
- Operational Intelligence: Turn customer feedback into measurable action across every location
Custom Management & Field Reports
Merchant Centric AI turns customer feedback into clear, revenue-focused action plans for every level of your business.
- Prioritize What Drives Sales: Field managers see which issues directly affect revenue
- Location-Level Insights: Compare stores against competitors and your own network
- Actionable Reporting: Deliver playbooks that guide teams toward growth
- Team Accountability: Track progress and prove sales impact over time
With AI-powered reporting built on robust data, your teams don’t just manage reviews—they manage growth.
Online Brand Management Tools
Drive Revenue by Enhancing Your Brand on Top Sites Like Google, Yelp and Facebook
- Fix and enhance your business listings
- Easily manage and build your online reputation
- Track competitors to keep a pulse on your market
- Manage social media communication
Full-Service Reputation Management
We Defend and Strengthen Your Online Reputation with Human Expertise Powered by AI
- We reply to your reviews using your voice
- Get notified when replies are posted
- Receive alerts for critical or sensitive reviews
- We flag inappropriate reviews for removal
- Crisis reputation management services
Business Listing Setup And Optimization
Save Time and Gain Full Control of Your Online Presence Across Major Directories and Platforms.
- We help you claim and control your listings
- We add and enhance your listings
- We remove or merge duplicate listings
- We leverage/update corporate images, taglines and descriptions
- We select competitors for you to track
As Mentioned In
Ready to Grow Sales With AI-Powered Competitive Intelligence?
Your customers and competitors are telling you what drives buying decisions. With the industry’s most robust dataset and AI built for action, our platform turns reviews into measurable sales growth.