About

Merchant Centric increases revenue for businesses through enhanced customer engagement and by shining a spotlight on vast amounts of consumer feedback to deliver insight and actionable intelligence.

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Receive Expert Support

Support You Can Count On

We serve local businesses, franchises and corporations by providing customized products and services that solve real problems. We partner with you to learn what matters most to your business and provide you with the expert support needed to increase revenue.

Meet Our Team

Our Values and Beliefs

We look at everything from your perspective to determine how it can help or hinder your business. We call this being ‘Merchant Centric’ and this is core to our values and beliefs, which drive and guide us on a daily basis. We are on your side and here to help your business increase revenue.
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If you are interested in joining our team, please view our career opportunities.

Our Location

30700 Russell Ranch Road, Suite 250
Westlake Village, CA 91362

Trusted by the Best Brands

What Our Clients Say

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Paul Damico

President
Fuzzy’s Taco Shop

“…We’ve seen consistent growth in our star ratings as we’ve made this a priority over the last several years…”

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Duone Byars

Director of Marketing
Christian Brothers Automotive

…We recommend the Merchant Centric program…generate revenue through consumer engagement…”

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Marc Buehler

CEO (former)
Dick’s Last Resort

“We have seen a measurable increase in our overall review scores which is now translating into higher sales and profit…”

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Our Commitment to Security

Security and Privacy You Can Trust

We build relationships based on earning trust. Keeping your private information secure and confidential is important to building that trust. View our privacy policy

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