Reputation Booster powered by Merchant Centric

Make it Easy for Guests to Give You More 5-star Reviews

Merchant Centric Reputation Booster helps brands automate review requests to drive more reviews on Google with a simple branded experience across digital and in-store touchpoints.

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Get More Reviews Through Every Touchpoint

Increase review volume with automated SMS, email, and QR code review requests that make it easy for guests to share their experience.

  • SMS & Email Automation: Automatically send branded review requests after each guest visit while the experience is still fresh.

  • QR Code Review Flows: Capture reviews through receipts, table tents, kiosks, packaging, and in-store signage.

  • Branded Guest Experience: Customize logos, messaging, colors, and web pages to match your brand across every touchpoint.

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How Reputation Booster Works

Turn More Guest Experiences Into 5-Star Reviews

Consistently generate more reviews while improving overall ratings across major review platforms.

  • Increase Review Volume: Drive more reviews to Google, Facebook, and other platforms with less operational effort.
  • Improve Overall Ratings: Give satisfied guests a simple path to leave positive reviews.

  • Protect Your Reputation: Monitor review velocity and maintain healthy, organic review growth patterns.

Reputation Booster increased review volume and ratings

Capture Private Feedback Before It Becomes Public

Give guests another way to share concerns directly with your team instead of immediately posting negative public reviews.

  • Real-Time Feedback Alerts: Route guest feedback to managers and teams based on location or region.
  • Recover Guests Faster: Connect with unhappy guests while they are still reachable and improve retention.

  • Identify Operational Trends: Track recurring issues across locations, service channels, and guest experiences.

email alert with negative feedback

Capture Private Feedback Before It Becomes Public

Give guests another way to share concerns directly with your team instead of immediately posting negative public reviews.

  • Real-Time Feedback Alerts: Route guest feedback to managers and teams based on location or region.
  • Recover Guests Faster: Connect with unhappy guests while they are still reachable and improve retention.

  • Identify Operational Trends: Track recurring issues across locations, service channels, and guest experiences.

All Guest Feedback in One Platform

Reviews, Private Feedback, Reporting, and Guest Engagement Tools in One Place.

  • Unified Reputation Management: Reply to reviews, manage guest feedback, and monitor ratings from one dashboard.
  • Reporting & Insights: Track review generation performance, rating trends, and operational feedback across every location.
  • AI-Powered Engagement: Generate brand-aligned replies and redirect sensitive conversations into private recovery workflows.

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Request a Demo of Reputation Booster

See how top brands use Reputation Booster to improve ratings, increase review volume, and capture negative feedback before it becomes public.

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