Project Description
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Learn Your Competitors’ Weaknesses from Their Negative Reviews
You know who your competitors are…now you can learn what their customers are saying they don’t like about them.
Reading your competitors’ reviews allows you to see specifically what their customers are saying are the competitors’ weakness. This can give you ideas on how to attract the customers writing these negative reviews and avoid the same mistakes of your competitors. Finding the negative reviews of your competitors is easy with Merchant Centric. You can view any of your picked competitors’ reviews, at anytime, by visiting your Reviews page.
Once on your Reviews page, use the See a competitor’s reviews drop down to select any of your picked competitors.
You will now be able to view the competitors’ reviews on top sites.
To see what customers say they don’t like about the competitor, use the Negative filter.
As you read through the reviews, look for recurring themes and issues. These issues may be an area where you can make changes to attract more customers and gain more business.
Use the ideas you come up with to create goals to help you track and implement your business’ marketing plans.
