Project Description
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Learn Your Business’ Strengths from Your Positive Reviews
As the business owner or manager, you know what your business does well. Well, there is nothing like hearing from your customers that they are noticing what you do well and commenting on it.
At any time you can learn what your customers are saying they like about your business. From your positive reviews, you may also learn new aspects about what your business does that are important and valued by your customers. This may give you helpful insights for new directions and marketing. It is easy to locate and read your positive reviews found on top sites using Merchant Centric.
Go to the Reviews page to see all of your reviews on top sites.

The filter bar will display how many of your reviews are positive, neutral and negative.

You can then use the Positive filter to only display your positive reviews from amongst all your reviews.

As you read through your reviews, look for common themes and comments that come up again and again. These recurring comments may give you additional insight for how to increase the success of your business.

Use the ideas you come up with from reading your positive reviews to create goals for your business.