What Our Clients Say

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Josh Seguin

Director of People
True Food Kitchen

“We are receiving the reporting and it has been really helpful for me. I’ve been using the report to help focus some of our training efforts.”

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James Thibeaux

Director of Customer Engagement
SCI Resources​

“This is extremely welcomed and delightful that your team has built this feature! We’ve been very keen on ensuring our customers feel safe and have a clean environment​”

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Reid Nolte

Vice President of Brand Strategy
Ballard Brands​

“This will be a very helpful resources for our entire team. I’ll look forward to the report next week!​”

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Michail Takach

Director of Digital Communications
VCA​

“…noticing the uptrend in negative comments and ratings from clients who believe COVID-19 is “over” and they should be allowed inside again. So much pushback on protocols that they originally applauded for maintaining continuous service…”

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Matt Rampey

Guest Relations and Insight Manager
American Blue Ribbon Holdings

“We just saw the COVID sample report you guys are putting together. That is really great information.”

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Walter Lorenzetti

Director of Operations
Wetzel’s Pretzels

“Looking forward to the report on Monday. This will help with our efforts to monitor the safety practices we have implemented in our stores.”​

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Farhan J.

CFO
Buddy’s Pizza

“This is exactly what we needed and it’s timely. We’ve been trying to manually track and pull this data from the reviews. This will help Finance, Operations and Marketing stay on top of what’s going on to mitigate potential damage to the brand.”

Get Daily, Weekly & Monthly Reports

Monitor your guests’ positive and negative feedback about COVID-19 across all your locations.

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Get Instant Insights

Monitor COVID-19 Themes in Your Guests’ Feedback

See how often COVID-19 related themes are mentioned in your guests’ reviews on top sites like Google, Yelp and Facebook, as well as, in feedback from your website, surveys and loyalty systems.

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Stay in Control

See COVID-19 Theme Mentions Across All Your locations

  • Help ensure safety compliance across locations
  • Promote positive feedback to build guest confidence
  • Identify and fix order fulfillment issues with technology and new processes

Stay in Control

See COVID-19 Theme Mentions Across All Your locations

  • Help ensure safety compliance across locations
  • Promote positive feedback to build guest confidence
  • Identify and fix order fulfillment issues with technology and new processes

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Take Action

Share COVID-19 Themes Labeled in Your Guests’ Feedback

Discover why your guests are mentioning COVID-19 related themes and share insights throughout your organization. Protect your brand from critical health issues and improve new processes.

Get Free COVID-19 Reporting

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How to Avoid a COVID-19 Crisis Using Your Guest Reviews

See the new COVID-19 Report restaurants are using to quickly spot COVID-19 issues within massive amounts of guest feedback.

View a clip from the Result Thru Strategy video series, hosted by its CEO, Fred LeFranc. The full video includes insights from Firehouse Subs CEO, Don Fox, foBT Hospitality Principal, Brett Traussi.

Get Free COVID-19 Reporting

Protect your brand by getting alerted when there are critical COVID-19 issues at any of your locations.

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